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Whirlpool GD2SHA defrost problem  Rate Topic 
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 Posted: Fri Sep 24th, 2010 06:40 am
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Strideraa
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I have a customer with this refrigerator which she purchased used.  It has the electronic controls like the GD2SHAXNQ00.  From her description, it has a defrost problem.  I'm the second tech looking at this.  The first replaced the heater, termination thermostat and the circuit board.  I saw the previous board and heater but not the termination thermostat.  Since I'm now writing about it, this obviously did not fix it.  She says it will cool well for about 7 days and then quit, having ice on the rear panel of the freezer. 

Apparently the previous owner didn't want this to be easy to repair.  Not only was part of the data plate with the model number torn off, they also removed the 2 info sheets normally stuck in the kick plate. 

Is there any other possibility that can cause a defrrost problem in this case?  Is there a place (on the web or elsewhere) I can find the wiring diagram and steps for diagnosing this box?  What other ideas do you have that I should check out?

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 Posted: Fri Sep 24th, 2010 02:57 pm
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RegUS_PatOff
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Strideraa wrote: .. It has the electronic controls like the GD2SHAXNQ00...
... the first replaced the heater, termination thermostat and the circuit board... 

there's not much else ..

GD2SHAXNQ00 Tech Sheets


 

 



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 Posted: Sat Sep 25th, 2010 05:36 pm
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Strideraa
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Thank you for the link. I've studied it and should be able to diagnose the unit now. I'm guessing that this is the 2 pages that should be lodged in the kickplate. I have printed them and plan to put them in the proper place.

Brandt

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 Posted: Sat Sep 25th, 2010 05:54 pm
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Samurai Appliance Repair Man
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Another case of stolen tech sheets. I absolutely loathe scumbucket techs who do that! :rocketman:



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 Posted: Fri Dec 10th, 2010 04:31 pm
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Strideraa
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I just checked out this box again. I had found the new defrost thermostat open while encased in ice so I replaced it.
The previous repairman put a defrost thermostat and defrost heater in it. Then changed the control board 2 times.
This trip I found the center of the evap coil pretty clear but the lowest part was blocked by ice. Is it possible that the heater needs to be lowered or rearranged to improve the heating at the bottom? This refrigerator can have any temp inside from 36-50+ from day to day. Somehow it is working ok sometimes and not other times.

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