View single post by 11oops
 Posted: Tue Jan 30th, 2007 10:38 pm
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11oops

 

Joined: Sat Jan 20th, 2007
Location: Somalia
Posts: 15
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It was a no-go with Whirlpool support.  They said they would recommend a tech, but if I couldn't come up with my original receipt for the tech's inspection I would be charged full price for the service call.  And this after I told them that I had just moved and couldn't find the box containing my receipt.

I tried pleading my case that it was a known issue with the product - even gave them the service pointer info - but they still said too bad.  I even said I don't need a tech, just send the part -- they pretty much told me no freakin' way.  Ahh well - you live and learn.

So I still would like to know...
-Is there a way to test to see if the pressure-switch is clicking over while the machine is running?
-Is there a way to test to see if it is the door?
-Would replacing just the latch accomplish the same as replacing the whole door?

And
-Why would the washer even fill to above the door level if it wasn't getting confirmation that the door was latched?
-If it was the Start button, why would it always quit at the same point?

Thanks guys!  Just don't want to replace that entire door if I can avoid it!

Last edited on Tue Jan 30th, 2007 10:42 pm by 11oops