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ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > Kenmore HE3T washer error code |
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ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Laundry Appliance Repair Forum > Kenmore HE3T washer error code |
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| Kenmore HE3T washer error code | Rate Topic |
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| Posted: Sat Mar 28th, 2009 04:37 pm |
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1st Post |
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emarshbuck Senior Apprentice Appliantologist
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Our Kenmore HE3t washing mach1ine stops frequentl1y during cycles and shows an F11 error code. We can usually press the cancel button, wait a few seconds, then push start again and everything is ok. But sometimes it won't continue the cylce and keeps on with the error code. I have unplugged the unit several times and sometimes that helps and sometimes not. Suggestions? Thank you, Ed Marshall Copley, OH
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| Posted: Sat Mar 28th, 2009 05:00 pm |
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2nd Post |
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Tronicsmasta Sublime Master of Appliantology 
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F-11 means serial communication error. Usually it means your Motor Control board is failing or has failed. But you want to look at the 3 blue wires with a red marking on the connector. This wire plugs into the left side of the main control (Top center of machine). Try reseating it on both ends of the harness. If it errors again I give it a 90% motor control failure, 10% central control failure The motor control is located behind the bottom front kick panel(3 Torx 20 screws or 7mm socket/nut driver) The Central Control unit is under the top lid(3 Torx 20 screws or 7mm socket/nut driver) back center. F/11 Serial Communication ErrorCommunication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.  Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)Check the Drive system for any worn or failed components Check MCUCheck CCUCheck MotorCheck Wire Harness I have never run into worn drive parts to cause this issue. Nor have i run into open motor windings... not just for this issue but never needed to replace it for open windings, just flat spots on the bearings in the motor (Several Military customers stored them for over a year). Your model # will be behind the door on the left or right side of the front panel. I will need that to give you the correct part number. Last edited on Sat Mar 28th, 2009 05:02 pm by Tronicsmasta ____________________ It is never a bad thing to leave it to the professionals. Inexperience can lead to more damage or risk of injury. You can always call Sears(1-800-469-4663), A&E Factory Service (1-800-905-9505), or local service man you can trust (servicemagic.com). |
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| Posted: Sun Mar 29th, 2009 10:25 am |
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3rd Post |
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Budget Appliance Repair Fellow, Academy of Sublime Masters of Appliantology
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emarshbuck wrote: Our Kenmore HE3t washing mach1ine stops frequentl1y during cycles and shows an F11 error code. I just ran into one of these with this exact same problem. Just had to remove all connection from cpu and reseat and it worked fine, but to help avoid the problem in the future I open the cpu module box and clean all the connectors with a pencil eraser and then put a dab of vaseline on each connector. There is a post recently about this exact problem with these, an electrical term called fretting, (SP?). Were the micro vibrations of the connectors causes mirco arching which creates an oxide layer that stops the connection from working. Check out this discussion and follow the link in the last post. http://applianceguru.com/forum2/19306.html
____________________ William Burk (Willie) Willie's Budget Appliance Repair Eureka, CA 95501 |
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| Posted: Sun Mar 29th, 2009 12:14 pm |
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4th Post |
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NCSU_laundry_tech Sublime Master of Appliantology 
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do you occasionally get a F dl code too? if so the problem is definitely the CCU. in my experience if the drum wont turn at all its the MCU, if stops mid cycle its the CCU
____________________ To alcohol! The cause of... and solution to... all of life's problems. Doc Watson - Shady Grove: http://www.youtube.com/watch?v=b-kaG1NuLZM riding my dirtbike in clayton NC: http://www.youtube.com/watch?v=NnCmY0vzmYM |
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| Posted: Sun Mar 29th, 2009 04:10 pm |
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5th Post |
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denrayr Sublime Master of Appliantology 
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NCSU_laundry_tech wrote: do you occasionally get a F dl code too? if so the problem is definitely the CCU. ditto
____________________ RedRock Appliance Service 435-773-7838 http://www.redrockrepair.com Serving St George and Southern Utah |
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| Posted: Sun Mar 29th, 2009 06:12 pm |
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6th Post |
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emarshbuck Senior Apprentice Appliantologist
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Denrayr, The drum turns fine, the system just gives us an F11 error code occassionaly. thx
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