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ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Whirpool Gold GBS307PD Convection Oven |
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ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Whirpool Gold GBS307PD Convection Oven |
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| Moderated by: RegUS_PatOff, Pegi, appl.tech.29501 |
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| Whirpool Gold GBS307PD Convection Oven | Rate Topic |
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| Posted: Sun Oct 25th, 2009 07:07 pm |
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1st Post |
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gilprice Chief Apprentice Appliantologist
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We had the hinges replaced @4 weeks ago because the door wouldn't shut and the oven light stayed on, we put a chair in front of the door to use the oven and turn of the light when not in use. The repair tech replaced the hinges and all was well for the past 4 weeks. Three days ago the door isn't closing fully and we are back to putting a chair in front of the oven door. Any suggestions? I don't want to replace hinges every month, I have a set on hand but there must be more to this than a set of hinges. We have taken care not to set anything on the open door. We have opened the door fully to put items in and out of the oven. Any assistance is greatly appreciated...
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| Posted: Sun Oct 25th, 2009 10:34 pm |
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2nd Post |
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Samurai Appliance Repair Man Fermented Grand Master of Appliantology 
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Did he replace both hinges at the same time? Do you know the part number of the hinge he used? Also, note that there's a 90 day warranty on these parts. If this guy is worth his salt, he should provide a 90 day parts and labor warranty. Have you called him back and spoken with him about this?
____________________  If I've helped you with your repair, please consider supporting my flavorite charity: http://beer.fixitnow.com |
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| Posted: Sun Oct 25th, 2009 10:47 pm |
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3rd Post |
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gilprice Chief Apprentice Appliantologist
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Thanks for the info, yes both were replaced at the same time, it was part of the home warranty we paid for when we bought this house in August, the oven is a single unit with microwave on top. Haven't called back, but I will this week. The hinges looked identical to the ones I received from repairclinic.com, so I am assuming they are standard repair parts. I don't want to use my set until I know for sure what's causing the failure. I will call this week and let you all know the results, I was just trying to find out if this is a known issue and there may be a problem with the unit hinge mounting points or door issue beyond the hinges. Going through a set this fast seems un-natural somehow. But then again, after the recall on my Mercury's cruise control, it worked for three weeks before failing, worked fine before the recall, was in the middle of a move from SC to GA so haven't gotten that fixed yet either... Too much to do and not enough hours to do it... Thanks for suggestion, greatly appreciated...
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| Posted: Tue Oct 27th, 2009 09:34 am |
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4th Post |
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Samurai Appliance Repair Man Fermented Grand Master of Appliantology
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gilprice wrote:... I was just trying to find out if this is a known issue and there may be a problem with the unit hinge mounting points or door issue beyond the hinges. I couldn't find any service bulletins about this so either it's not a widespread problem or they haven't issued one... or I'm just not finding it. I can't think of anything other than the hinges that would cause this problem.
____________________ If I've helped you with your repair, please consider supporting my flavorite charity: http://beer.fixitnow.com |
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| Posted: Tue Oct 27th, 2009 11:00 pm |
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5th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology 
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Oddly enough, I ran into the same issue a short time ago where the unit has had 3 sets of replacement hinges over the past 12 months, the last time they were replaced, the receivers (which are a bitch to change). When I looked at it, it was actually open enough to allow the oven light to stay on, and the user told me that on all 3 occasions, the oven was fine for a few uses and then began to hang open again. Due to the circumstances surrounding the call, I was not able to attempt to repair as I was sent to inspect and report only. This is in a very upscale home and did not show any evidence of abuse. Obviously there is some cause for this, but maybe we will never find out
____________________ Can Ye spare some 'cutter me brutha ? http://web.me.com/zenzoidman/kdog/ |
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| Posted: Sat Oct 31st, 2009 09:00 pm |
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6th Post |
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gilprice Chief Apprentice Appliantologist
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Thanks for the information, wife called the home warranty company Friday, someone will be out to look on Monday. The home warranty company is send a different appliance company this time. I'll update all after we hear on Monday.. Thanks,
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| Posted: Tue Nov 10th, 2009 01:35 am |
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7th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology
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Was this issue ever resolved?
____________________ Can Ye spare some 'cutter me brutha ? http://web.me.com/zenzoidman/kdog/ |
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| Posted: Tue Nov 10th, 2009 10:13 am |
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8th Post |
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gilprice Chief Apprentice Appliantologist
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Yes, I've gotten it resolved, I meant to post a reply before now, it's on my personal to-do list, but I spent the weekend driving back to South Carolina picking up the last of my stuff to complete my move to Georgia. After explaining to the repairman about the recent door hinge spring replacement, he did some research and installed an FSP (Genuine Whirlpool Part) BRKT-MNTG 814525, basically a shim which doesn't allow the bottom of the spring hinge to rotate down so far in the main unit slot. Tightened it right up, in fact tighter now then when the hinges were originally replaced. Thank for asking the question, I hate it when someone promises to reply with the fix, and then you never see them on the forum again, and I was almost one of those people.
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| Posted: Tue Nov 10th, 2009 10:54 am |
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9th Post |
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RegUS_PatOff Fellow, Academy of Sublime Masters of Appliantology 
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gilprice wrote: .. BRKT-MNTG 814525, basically a shim which doesn't allow the bottom of the spring hinge to rotate down so far in the main unit slot 814525 BRKT-MNTG Part Instruction Sheet for Melting Latch Fix click on picture 
____________________ RegUS_PatOff http://www.youtube.com/watch?v=oPAY2LsKVEw my video production: “Easter Seals Walk With Me” (also in HQ) http://www.youtube.com/watch?v=-EBiLyYXMiA Upon leaving this Earth "Do you want the Smoking or Non-Smoking section ?" |
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| Posted: Tue Nov 10th, 2009 11:29 am |
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10th Post |
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gilprice Chief Apprentice Appliantologist
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That's it, the very kit they used, I've got the left over pieces of the kit taped to the back of the drawer we have under the oven.
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| Posted: Wed Nov 11th, 2009 01:25 am |
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11th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology
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When I looked at the unit I was sent to, that's what popped into my mind, the lower hinge spacers that were once included in a blower kit in the early 2000's when these models were incepted, great to have the kit info - thanks to all
____________________ Can Ye spare some 'cutter me brutha ? http://web.me.com/zenzoidman/kdog/ |
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