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ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > GE Profile Arctica Side by Side Water Dispenser and Ice maker problem |
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| Moderated by: RegUS_PatOff, Pegi |
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| GE Profile Arctica Side by Side Water Dispenser and Ice maker problem | Rate Topic |
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| Posted: Mon Oct 12th, 2009 10:43 pm |
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1st Post |
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snh Merit Apprentice Appliantologist
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I have a problem with a GE Arctica SxS refridgerator's water dispenser and ice maker. When I hit the water dispenser, the water does not come out. I checked the water flow at the front of the refrigerator and there is no flow there; the water inlet valve is not opening. I replaced the water inlet valve, but no flow. When I take the voltage reading at the inlet valve, the voltage is only 2-3V and not 120V. So, I replaced the main board, but it still does not work. I am at my wit's end. What do I check next?
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| Posted: Mon Oct 12th, 2009 11:42 pm |
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2nd Post |
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RegUS_PatOff Fellow, Academy of Sublime Masters of Appliantology 
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model number ?
____________________ RegUS_PatOff http://www.youtube.com/watch?v=oPAY2LsKVEw my video production: “Easter Seals Walk With Me” (also in HQ) http://www.youtube.com/watch?v=-EBiLyYXMiA Upon leaving this Earth "Do you want the Smoking or Non-Smoking section ?" |
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| Posted: Tue Oct 13th, 2009 12:53 am |
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3rd Post |
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snh Merit Apprentice Appliantologist
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Model #PSS26SGRB Thanks.
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| Posted: Tue Oct 13th, 2009 01:00 am |
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4th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology 
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Check wiring harness under hinge cover and also freezer door light switch
____________________ two wrongs don't make a right,but three lefts do. |
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| Posted: Tue Oct 13th, 2009 03:47 pm |
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5th Post |
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dekostop Master Appliantologist 
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does it dispense ice ? do you hear the watervalve humming when you call for water at the dispenser ? make sure unit is turned off not unplugged  , so that everything is nice and quiet.
____________________ A&T Appliance Repair 941-799-1036 Serving Manatee and Sarasota counties on Florida's Westcoast |
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| Posted: Wed Oct 14th, 2009 11:20 pm |
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6th Post |
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snh Merit Apprentice Appliantologist
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I checked the wiring harness. It seems to be fine. The freezer light switch works. Is there something I should look at/measure in particular?
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| Posted: Thu Oct 15th, 2009 12:13 am |
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7th Post |
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dekostop Master Appliantologist
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what about my question ? just trying to help does it dispense ice ? do you hear the watervalve humming when you call for water at the dispenser ? make sure unit is turned off not unplugged , so that everything is nice and quiet.
____________________ A&T Appliance Repair 941-799-1036 Serving Manatee and Sarasota counties on Florida's Westcoast |
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| Posted: Thu Oct 15th, 2009 01:13 am |
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8th Post |
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snh Merit Apprentice Appliantologist
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It dispensed ice, until it ran out. The valve is not opening to fill the ice maker. I think it's also because the voltage at the inlet valve is too low. Thanks.
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| Posted: Thu Oct 15th, 2009 04:48 pm |
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9th Post |
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denrayr Sublime Master of Appliantology 
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just because the light turns off doesnt mean the switch is good. if the switch is bad the ice auger wont rotate. you said it dispensed until it ran out of ice. can you hear the auger motor running when you try to get ice?
____________________ RedRock Appliance Service 435-773-7838 http://www.redrockrepair.com Serving St George and Southern Utah |
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| Posted: Thu Oct 15th, 2009 08:37 pm |
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10th Post |
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snh Merit Apprentice Appliantologist
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Yes, the auger motor does rotate.
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| Posted: Fri Oct 16th, 2009 12:01 am |
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11th Post |
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dekostop Master Appliantologist
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I have had some "crazy" voltage readings on those Watervalves concerning these refrigerators. I am still not convinced that the valve is not opening. Just for fun and games or as a "scientific experiment" remove the 5/16 plastic tube from the watervalve and have someone push the waterdispenser with the door closed of course. Then see if water comes out of the valve. If it does not try the following: disconnect the grey tube, that is going up to your waterfilter, from your houseplumbing. Then disconnect the grey tube on the watervalve that is coming from the waterfilter. Then hook up your houseplumbing directly to the watervalve and push the waterdispenser. if you then get water that means that you have a bad filterhead, clogged waterfilter or iced up waterfilter. then hook up the 5/16 tubing that goes to your dispenser again and see if you then get water through the door. if you don't then the waterline is either frozen in the door or the reservoir has a restriction. hope that helps tim
____________________ A&T Appliance Repair 941-799-1036 Serving Manatee and Sarasota counties on Florida's Westcoast |
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| Posted: Fri Oct 16th, 2009 02:15 am |
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12th Post |
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snh Merit Apprentice Appliantologist
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Thanks! I will give it a shot.
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| Posted: Sun Oct 18th, 2009 09:49 pm |
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13th Post |
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snh Merit Apprentice Appliantologist
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I think I have a bad filter head. I have good water pressure from my plumbing, but nothing comes out pass the filter. The water filter is new. I don't see any electrical connection to the filter head, so I'm guessing the mechanical valve for the filter changing is stuck closed.
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| Posted: Mon Oct 19th, 2009 12:01 am |
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14th Post |
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dekostop Master Appliantologist
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if you followed my instructions and got water to the door once the filterhead was "out of the loop" then the filterhead is what you need. i am glad i could help
____________________ A&T Appliance Repair 941-799-1036 Serving Manatee and Sarasota counties on Florida's Westcoast |
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| Posted: Fri Oct 23rd, 2009 02:33 am |
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15th Post |
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snh Merit Apprentice Appliantologist
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dekostop, it was a bad filter head! the little button, that releases the valve wasn't working anymore. thanks so much! 
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| ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > GE Profile Arctica Side by Side Water Dispenser and Ice maker problem | Top |
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