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ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Ge Profile Arctica side-by-side freezer not getting cold |
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| Moderated by: RegUS_PatOff, Pegi, appl.tech.29501 |
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| Ge Profile Arctica side-by-side freezer not getting cold | Rate Topic |
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| Posted: Tue Aug 11th, 2009 12:58 pm |
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1st Post |
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paulcoats Apprentice Appliantologist, First Class
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I have a 5 year old GE Profile Arctica refrigerator model PHS23SGPBS and the feezer compartment is not getting cold. The freezer setting is on zero, and the temperature has been sitting at 15-16 degrees for around a week with almost nothing in the freezer and the door closed all the time. The refrigerator side seems to be working OK, staying around the setting of 37 degrees. I have checked the seals and plugged/unplugged refrigertor to no avail. The refrigerator seems to be very quiet (I have the ice maker off), but I am not sure how much noice it should be making. I made an appointment for GE to come out but I am wondering if there is anything else I should be trying or if there is a better option for repair than GE (I am in the San francisco Bay Area). I doubt it matters, but we left the door open for a few days around a few months ago, but it seemed to work fine for the last few months after we closed the door. Any help of advice is appreciated. Paul
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| Posted: Tue Aug 11th, 2009 03:27 pm |
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2nd Post |
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RegUS_PatOff Fellow, Academy of Sublime Masters of Appliantology 
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PHS23SGPBS maybe PSH23SGPBS One of the Thermistor Sensors may be bad ... Do you need the Service Manual ?
____________________ RegUS_PatOff http://www.youtube.com/watch?v=oPAY2LsKVEw my video production: “Easter Seals Walk With Me” (also in HQ) http://www.youtube.com/watch?v=-EBiLyYXMiA Upon leaving this Earth "Do you want the Smoking or Non-Smoking section ?" |
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| Posted: Tue Aug 11th, 2009 03:53 pm |
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3rd Post |
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paulcoats Apprentice Appliantologist, First Class
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I have the users manual, but not the repair manual. When we left the door closed for 3 days the temperature in the freezer dropped to 6 degrees, but as soon as we opened the door it jumped back up to 17 degrees, and only went down to 16 after a day.
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| Posted: Tue Aug 11th, 2009 07:28 pm |
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4th Post |
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denrayr Sublime Master of Appliantology 
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feel the metal strip between the freezer and fridge. Is it hot?
____________________ RedRock Appliance Service 435-773-7838 http://www.redrockrepair.com Serving St George and Southern Utah |
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| Posted: Tue Aug 11th, 2009 09:02 pm |
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5th Post |
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paulcoats Apprentice Appliantologist, First Class
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Yes. It is warm/hot. Especially in the middle. The temperature has now gone back down to 4 degrees (from 16 yesterday).
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| Posted: Wed Aug 12th, 2009 01:35 am |
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6th Post |
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denrayr Sublime Master of Appliantology
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check the condenser fan motor (the one next to the compressor) stall it with a pencil and make sure it starts back up on its own without lagging.
____________________ RedRock Appliance Service 435-773-7838 http://www.redrockrepair.com Serving St George and Southern Utah |
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| Posted: Wed Aug 12th, 2009 03:27 am |
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7th Post |
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paulcoats Apprentice Appliantologist, First Class
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Thanks. I will try that. I do need the sercice manual if someone can show me where that is.
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| Posted: Wed Aug 12th, 2009 06:49 am |
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8th Post |
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RegUS_PatOff Fellow, Academy of Sublime Masters of Appliantology
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paulcoats wrote: .. I do need the sercice manual if someone can show me where that is.link PM'd
____________________ RegUS_PatOff http://www.youtube.com/watch?v=oPAY2LsKVEw my video production: “Easter Seals Walk With Me” (also in HQ) http://www.youtube.com/watch?v=-EBiLyYXMiA Upon leaving this Earth "Do you want the Smoking or Non-Smoking section ?" |
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