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ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Roper RT21LMXKQ05 Freezer stopped freezing
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ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Roper RT21LMXKQ05 Freezer stopped freezing |
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| Moderated by: RegUS_PatOff, appl.tech.29501 |
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| Roper RT21LMXKQ05 Freezer stopped freezing | Rate Topic |
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| Posted: Mon Aug 10th, 2009 11:01 pm |
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1st Post |
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wireyourworld Senior Apprentice Appliantologist
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So, my tenants report that the freezer in this refrigerator/freezer, stopped freezing. Fridge is not as cold as it was. Air seems to blow fine though lower vents were blocked with ice. Interior back of freezer was covered in ice. Tenant also noted that freezer was set at coldest setting and she didn't remember setting it that cold, turned it down, and it became non-functional. Tonight she is going to remove all food from the entire thing, unplug it and let it defrost in hopes that it will do something to help. 1) The unit is 45 miles away SO before I make the drive and take the back off the thing tomorrow, what should I look for ? 2) I'm told by Whirlpool that condenser and evaporator are still under warranty but I have to call one of their dudes, which is fine, out of curiosity, whats the going rate for a house call to diagnose?
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| Posted: Mon Aug 10th, 2009 11:25 pm |
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2nd Post |
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RegUS_PatOff Fellow, Academy of Sublime Masters of Appliantology 
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wireyourworld wrote: ... Interior back of freezer was covered in ice... looks like a Defrost problem... a picture of the Evaporator Coils in Freezer would help .. (Whirlpool) Roper RT21LMXKQ05 Wiring Diagram 7/05 (Whirlpool) Roper RT21LMXKQ05 Wiring Diagram 8/07 Last edited on Mon Aug 10th, 2009 11:28 pm by RegUS_PatOff ____________________ RegUS_PatOff http://www.youtube.com/watch?v=oPAY2LsKVEw my video production: “Easter Seals Walk With Me” (also in HQ) http://www.youtube.com/watch?v=-EBiLyYXMiA Upon leaving this Earth "Do you want the Smoking or Non-Smoking section ?" |
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| Posted: Mon Aug 10th, 2009 11:34 pm |
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3rd Post |
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wireyourworld Senior Apprentice Appliantologist
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Thanks, printing. I found this thread http://www.applianceguru.com/forum1/19172.html about the drain being plugged and causing issues. Would this possibly be the problem.? She did say the bottom drains were blocked. Would that cause the freezer to not freeze anymore? If the evaporator is wrapped in ice? Would this cause the refrigerator area to not work as effectively as well?
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| Posted: Mon Aug 10th, 2009 11:43 pm |
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4th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology 
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An Iced evaporator only goes from bad to worse and eventually everything degrades - read the FAQ's and see if you can have the tennants advance the timer into a defrost cycle. If the fridge is warmed prior to diagnosing, it is a little trickier
____________________ Can Ye spare some 'cutter me brutha ? http://web.me.com/zenzoidman/kdog/ |
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| Posted: Mon Aug 10th, 2009 11:47 pm |
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5th Post |
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wireyourworld Senior Apprentice Appliantologist
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how does one do that on the roper? Keep in mind I am not in visual range of this machine. Didn't find much in the FAQ for Ropers
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| Posted: Mon Aug 10th, 2009 11:49 pm |
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6th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology
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Roper top mount = Whirlpool top mount - Basic control knob or electronic control?
____________________ Can Ye spare some 'cutter me brutha ? http://web.me.com/zenzoidman/kdog/ |
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| Posted: Mon Aug 10th, 2009 11:52 pm |
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7th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology
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Timer wheel is accessed through the bottom of the R/C compartment ceiling (small hole w/funny looking plastic screwdriver slot)
____________________ Can Ye spare some 'cutter me brutha ? http://web.me.com/zenzoidman/kdog/ |
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| Posted: Mon Aug 10th, 2009 11:53 pm |
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8th Post |
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wireyourworld Senior Apprentice Appliantologist
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roper top mount, basic control knob, cheapest model available at lowes in 2005
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| Posted: Mon Aug 10th, 2009 11:55 pm |
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9th Post |
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wireyourworld Senior Apprentice Appliantologist
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Oh dear, where's the R/C compartment ceiling, the freezer ceiling? Please, little words. :-)
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| Posted: Mon Aug 10th, 2009 11:56 pm |
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10th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology
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If it's all iced up in behind the rear panel of the freezer, one or more of your defrost components have failed; Defrost Heater, Timer, or Termination Bi-Metal If you can get the user to advance that wheel until it makes a loud click, it may begin to defrost Last edited on Mon Aug 10th, 2009 11:57 pm by kdog ____________________ Can Ye spare some 'cutter me brutha ? http://web.me.com/zenzoidman/kdog/ |
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| Posted: Mon Aug 10th, 2009 11:57 pm |
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11th Post |
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wireyourworld Senior Apprentice Appliantologist
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I'm guessing its best to leave it on and plugged in until I can get there tomorrow?
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| Posted: Tue Aug 11th, 2009 12:00 am |
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12th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology
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the bottom, refrigerator compartment, near the control dial F/C = freezer compartment (in this case the top) R/c = refrigerator compartment (in this case the bottom) Last edited on Tue Aug 11th, 2009 12:02 am by kdog ____________________ Can Ye spare some 'cutter me brutha ? http://web.me.com/zenzoidman/kdog/ |
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| Posted: Tue Aug 11th, 2009 12:01 am |
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13th Post |
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wireyourworld Senior Apprentice Appliantologist
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I called tenant, she had already unplugged it. She has now turned the freezer temp control to "off" and plugged it back in, to defrost. Got this info from here http://www.kwantlenappliance.com/technology.htm Still valid?
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| Posted: Tue Aug 11th, 2009 12:03 am |
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14th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology
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No, those instructions are for electronics, yours has a mechanical defrost timer in which the wheel must be advanced
____________________ Can Ye spare some 'cutter me brutha ? http://web.me.com/zenzoidman/kdog/ |
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| Posted: Tue Aug 11th, 2009 12:06 am |
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15th Post |
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wireyourworld Senior Apprentice Appliantologist
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Gotcha, will the fact that she unplugged it and turned the control to off, have an effect on the timer or should we still follow your suggestion?
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| Posted: Tue Aug 11th, 2009 12:07 am |
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16th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology
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No it shouldn't But the fridge must be plugged in when defrost is activated Last edited on Tue Aug 11th, 2009 12:07 am by kdog ____________________ Can Ye spare some 'cutter me brutha ? http://web.me.com/zenzoidman/kdog/ |
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| Posted: Tue Aug 11th, 2009 12:10 am |
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17th Post |
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wireyourworld Senior Apprentice Appliantologist
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So use screw driver to turn timer wheel which is a "small hole w/funny looking plastic screwdriver slot" until she hears a loud click. And then maybe it will defrost? Leave control in "off" position?
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| Posted: Tue Aug 11th, 2009 12:10 am |
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18th Post |
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wireyourworld Senior Apprentice Appliantologist
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And how long to wait?
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| Posted: Tue Aug 11th, 2009 12:14 am |
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19th Post |
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kdog Fellow, Academy of Sublime Masters of Appliantology
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If it begins to defrost, some sizzling will be heard (ice melting), then the fridge should start back up within 30 min. RepairClinic Part #'s: Heater = 1175560 Timer = 1175387 Bi-Metal = 1200042
____________________ Can Ye spare some 'cutter me brutha ? http://web.me.com/zenzoidman/kdog/ |
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| Posted: Tue Aug 11th, 2009 12:16 am |
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20th Post |
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wireyourworld Senior Apprentice Appliantologist
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Thanks but please clarify, should she set the freezer control to something other than "off" Like 4 or something (I don't remember what it looks like)
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