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ApplianceGuru.com: The Samurai Appliance Repair Forums > Do-It-Yourself Appliance Repair Help > The Kitchen Appliance Repair Forum > Frigidaire SxS ice cube - crushed/cubed problem |
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| Frigidaire SxS ice cube - crushed/cubed problem | Rate Topic |
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| Posted: Wed Apr 22nd, 2009 10:09 am |
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1st Post |
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Budget Appliance Repair Fellow, Academy of Sublime Masters of Appliantology
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Frigidare SxS Refrig. Mod# PLRS267ZAB7 Ser# LA25012027 Having a problem with the cubed/crushed ice solenoid freezing in up/cubed positon, so when ice auger bin is removed and reinstalled only can get crushed ice. I installed the 240562101 Foam Block around the selonoid on 10/12/08 and just got a call last week that it is having the same problem again. Went out and freed up frozen solenoid again. There were two service bulletins regarding this problem, one was the foam block which I found the service bulletin about and installed. I recall, in the past, seeing a service bulletin regarding this and the fix was to drill holes in certain areas of the auger motor and solenoid area so air could flow and not let the cold stagnet air freeze the selonoid. It can't find the second bulletin that I know I've seen. Can anyone point me in the direction to that specific bulletin, (such as year and issue of service bulletin). Thanks,
____________________ William Burk (Willie) Willie's Budget Appliance Repair Eureka, CA 95501 |
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| Posted: Fri Apr 24th, 2009 08:52 am |
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2nd Post |
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Budget Appliance Repair Fellow, Academy of Sublime Masters of Appliantology
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HELP ME PLEASE............................................ anyone??????? I will keep looking and post here if I find it first. Thanks,
____________________ William Burk (Willie) Willie's Budget Appliance Repair Eureka, CA 95501 |
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| Posted: Fri Apr 24th, 2009 02:36 pm |
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3rd Post |
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certified tech group 51 Sublime Master of Appliantology 
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How did you 'free-up' the solenoid.......I did a frigidare about four yours ago, same problem................First visit..... I used the hair dryer to thaw the solenoid ..........The second and third visit , Thawed out the solenoid and the repair was to install a new panel with holes in it..............The fourth visit, I thought about the last three trips,, every time I thawed out the solenoid ( I removed the whole auger panel ) I reinstalled the panel right away, solenoid worked.......I realized that I was reinstalling the solenoid when it was hot from the heat, to remove the ice...... This time I let it set on the counter to cool down to room tempurature, reinstalled the assy......... never did go back.......................I thought that the solenoid being hot, it was 'sweating'...attracted moisture.......It worked for me that time.......Just a thought........... Keep us posted..................
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| Posted: Fri Apr 24th, 2009 02:44 pm |
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4th Post |
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fuggo Buckaroo Banzai Appliantologist
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I cant help you with the bulletin, but I had this very same problem on the fridge in my condo. I should post in the monkey repairman section, because the first time we had a service guy out to the house (I wasn't home). I had showed my wife exactly what to show/tell him. He ignored her and told her that the auger was bad. He then left and had a bucket/auger sent to me. I still have it in a box. I finally got someone there when I was home so he couldn't escape without actually fixing the problem. He removed the solenoid and showed me that it was covered in gunk that he said should not be there. I cant remember if he cleaned it off, or replaced it. But after that it seemed to work as it should. I dont know if it's working as it should now as it's been over a year, but I could check with my tenants if you'd want me to. If only I had found this forum back then... Although it was under warranty at the time.
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| Posted: Sat Apr 25th, 2009 12:02 pm |
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5th Post |
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Budget Appliance Repair Fellow, Academy of Sublime Masters of Appliantology
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Well, first time I went out, I just freed the solenoid by pulling the stir-up down without removing anything and ordered the styrofoam solenoid cover. When I came back to install this I just took the complete auger assembly out and dried it all off with a towel and installed the foam cover, also put a thin film of Zoom oil all over solenoid to hopefully help protect it from the moisture and help prevent freeze-up. It worked fine for the the last 5 months the all of a sudden freezes up again. This time when I went out to verify that it was in-fact just a frozen up solenoid, I showed the man of the house how and where to pull the stir-up back down if it freezes up again, and told him I would try to find the service bulletin about drilling the holes in the auger motor box, (as I know there is a service bulletin out there with this recommended fix). I really don't know what else to do except maybe replace the solenoid, but it works fine once you free it up and I don't want to just replace it with the hope that's going to fix it.
____________________ William Burk (Willie) Willie's Budget Appliance Repair Eureka, CA 95501 |
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| Posted: Sat Apr 25th, 2009 06:08 pm |
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6th Post |
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denrayr Sublime Master of Appliantology 
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i remember this problem back in around'02-'03 but dont see it listed on the bulletins on frigidaires site. i remember they had a piece for sale with the holes already drilled in it. I remember installing the holy panel and still having freeze ups. I called tech support and they recommended giving the solenoid and gearbox a liberal spraying with food grade silicone oil. I have used this method a couple of times since then with good results.
____________________ RedRock Appliance Service 435-773-7838 http://www.redrockrepair.com Serving St George and Southern Utah |
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| Posted: Sat Apr 25th, 2009 07:00 pm |
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7th Post |
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RegUS_PatOff Fellow, Academy of Sublime Masters of Appliantology 
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click on picture 23 cu/ft click on picture 27 cu/ft  see attachment (Problem & Service Bulletin) Attachment: Frigidaire Ice Auger Solenoid Problem and Service Bulletin Jan 2004 page 7.pdf (Downloaded 6 times) Last edited on Sat Apr 25th, 2009 07:08 pm by RegUS_PatOff ____________________ RegUS_PatOff http://www.youtube.com/watch?v=oPAY2LsKVEw my video production: “Easter Seals Walk With Me” (also in HQ) http://www.youtube.com/watch?v=-EBiLyYXMiA Upon leaving this Earth "Do you want the Smoking or Non-Smoking section ?" |
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| Posted: Sun Apr 26th, 2009 11:28 am |
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8th Post |
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Budget Appliance Repair Fellow, Academy of Sublime Masters of Appliantology
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RegUS to the rescue again!!!!!!!! That is the exact bulletin I was looking for, I was sure that was what I was remembering, but for the life of me I couldn't find it............. Thanks RegUS.
____________________ William Burk (Willie) Willie's Budget Appliance Repair Eureka, CA 95501 |
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| Posted: Sun Apr 26th, 2009 12:56 pm |
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9th Post |
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Samurai Appliance Repair Man Fermented Grand Master of Appliantology 
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Budget Appliance Repair wrote: RegUS to the rescue again!!!!!!!! I'll be ding-danged on how he does that! I looked all over that site and could not find that bulletin. I have a new title for Reg: The Infomaster. 
____________________  If I've helped you with your repair, please consider supporting my flavorite charity: http://beer.fixitnow.com |
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